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Chat
Content
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The Feed
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Group Account
Reporting
IDP Joint Services
Best Practice for Driving Engagement
Browse our FAQs
Account Setup
Logistics & Planning
Legal & Data
Safeguarding on TAP
Security & Technical Information
Product Questions
Working with Ambassadors on TAP
Upgrading your P2P Provider
Notification Management
For Ambassadors
Back to home
Knowledge Base
Browse our FAQs
Get Started
Onboarding
CRM Integrations
SSO Integrations
Optimisations
Build Your Ambassador Team
Recruitment
Management
Incentivisation
Explore Key Features
Chat
Content
Promotion
Streams
The Feed
Community
Group Account
Reporting
IDP Joint Services
Best Practice for Driving Engagement
Browse our FAQs
Account Setup
Logistics & Planning
Legal & Data
Safeguarding on TAP
Security & Technical Information
Product Questions
Working with Ambassadors on TAP
Upgrading your P2P Provider
Notification Management
For Ambassadors
Browse our FAQs
Have a question? Feel free to see if it's already answered here or get in touch with our Customer Success Team!
What is TAP 3?
Does TAP work in China?
Account Setup
How to set your time zone in the Admin Dashboard
How do I customise TAP to match my university’s brand?
How do I invite additional admins to my TAP dashboard?
How do I review and activate ambassador profiles?
Logistics & Planning
Should I use a single or multiple account strategy on TAP?
How do I coordinate a digital ambassador programme across multiple brands?
How do I prepare my Feed and ambassadors for the holiday season?🎄✨
What does a successful peer-to-peer (P2P) programme look like?
What is Active Management on TAP and how much time will it save me?
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Legal & Data
What registration data is collected from prospects on The Ambassador Platform?
How Terms & Conditions Work on The Ambassador Platform
Does Personal Data Displayed on the Platform Expire or is it Stored?
Safeguarding on TAP
How to Manage Safeguarding on The Ambassador Platform
How does TAP handle personal information shared in chats?
Security & Technical Information
The Ambassador Platform Infrastructure and Security
What is Content Security Policy (CSP)?
How do I set up a TAP pop card in WordPress?
Can I embed The Ambassador Platform within OpenApply?
Product Questions
Prospect Sign-up Flow
What is Prospect Social Log in?
Does content quality decrease when shared through TAP?
What is Social Proof on TAP?
What is the difference between “Feed” and “Chat” on the Ambassadors, Admin Dashboard?
How can I leave product feedback?
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Working with Ambassadors on TAP
What if my ambassadors are sending irrelevant content?
How do we work with Students on a Tier 4 Visa?
Ambassador Mobile App Time Report
What is the Career Reference Tool?
What are Career Points and how are they calculated?
How is ambassador time tracked?
How do I evaluate the quality of ambassador responses?
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Upgrading your P2P Provider
How do I upgrade from another peer-to-peer provider to The Ambassador Platform?
How do I let my ambassadors know we’re upgrading to The Ambassador Platform?
How do I let prospects know we’re upgrading to The Ambassador Platform?
How do I tell prospective students they can continue speaking with me through The Ambassador Platform?
Notification Management
Admin User Notifications
Prospect Notifications
Live Stream Speaker Notifications
Ambassador Notifications
How to Track Prospect Messaging Volume via Notifications
See more
