How do I let prospects know we’re upgrading to The Ambassador Platform?

If you're switching from another peer-to-peer provider to TAP, you can use the email template below to inform your prospects and encourage them to continue engaging with your ambassadors.

📧 Email Template: Prospect Notification

Feel free to customise this message to suit your tone and branding.


Dear <name>,

Thanks again for chatting with our ambassadors — we hope it gave you a helpful glimpse into life at <institution name>!

We’re excited to let you know that we’ve recently upgraded the way you can connect with our student ambassadors. From <date>, you’ll be able to explore even more authentic student stories, photos, videos, and FAQs — all in one place.

To continue chatting and exploring, just visit <link>. You’ll be able to sign up quickly and start engaging with our ambassadors right away.

We can’t wait for you to see what’s new!

Best wishes,