🧭 How do I coordinate a digital ambassador programme across multiple brands?

If you're running TAP across a network of brands or campuses, success comes from clearly dividing responsibilities between your Central Team and Brand Teams. Here's a practical guide to help you structure your collaboration.

🏗️ Setup Responsibilities

Task Central Team Brand Team
Create brand accounts  
Set up Group Account with TAP  
Invite staff admins  
Recruit ambassadors  
Embed Feed on brand websites  
 

📣 Promotion Responsibilities

Task Central Team Brand Team
Add promotions to brand pages  
Promote Feed on central website  
Run email conversion campaigns
Launch social media campaigns
Send personalised follow-ups  
 

🔄 Management Responsibilities

Task Central Team Brand Team
Support ambassadors with content  
Review, tag, and publish content  
Assist with prospect conversations  
Analyse performance and metrics  
 

🧠 Best Practice Tips

  • Central Team: Focus on setup, strategy, and cross-brand promotion. Use the Group Account to monitor performance and support brand teams.
  • Brand Teams: Own the day-to-day ambassador engagement, content creation, and localised campaigns.
  • Collaboration: Regular check-ins between central and brand teams help align goals and share insights.

📬 Need help?

Reach out to your Client Success Manager or email support@theambassadorplatform.com for tailored advice on multi-brand coordination.


🔍 Synonyms and Triggers

You may also hear this referred to as:

  • “Multi-brand ambassador programme”
  • “Coordinating TAP across campuses”
  • “Brand-level Feed management”
  • “Group account collaboration”