🧭 How do I coordinate a digital ambassador programme across multiple brands?
If you're running TAP across a network of brands or campuses, success comes from clearly dividing responsibilities between your Central Team and Brand Teams. Here's a practical guide to help you structure your collaboration.
🏗️ Setup Responsibilities
Task |
Central Team |
Brand Team |
Create brand accounts |
✅ |
|
Set up Group Account with TAP |
✅ |
|
Invite staff admins |
✅ |
|
Recruit ambassadors |
|
✅ |
Embed Feed on brand websites |
✅ |
|
📣 Promotion Responsibilities
Task |
Central Team |
Brand Team |
Add promotions to brand pages |
✅ |
|
Promote Feed on central website |
✅ |
|
Run email conversion campaigns |
✅ |
✅ |
Launch social media campaigns |
✅ |
✅ |
Send personalised follow-ups |
|
✅ |
🔄 Management Responsibilities
Task |
Central Team |
Brand Team |
Support ambassadors with content |
|
✅ |
Review, tag, and publish content |
|
✅ |
Assist with prospect conversations |
|
✅ |
Analyse performance and metrics |
✅ |
|
🧠 Best Practice Tips
- Central Team: Focus on setup, strategy, and cross-brand promotion. Use the Group Account to monitor performance and support brand teams.
- Brand Teams: Own the day-to-day ambassador engagement, content creation, and localised campaigns.
- Collaboration: Regular check-ins between central and brand teams help align goals and share insights.
📬 Need help?
Reach out to your Client Success Manager or email support@theambassadorplatform.com for tailored advice on multi-brand coordination.
🔍 Synonyms and Triggers
You may also hear this referred to as:
- “Multi-brand ambassador programme”
- “Coordinating TAP across campuses”
- “Brand-level Feed management”
- “Group account collaboration”