How do I let my ambassadors know we’re upgrading to The Ambassador Platform?

If you're switching from another peer-to-peer provider to TAP, you can use the email template below to inform your ambassadors and get them excited about the new ways in which to engage with prospects.

📧 Email Template

Subject: We’re upgrading your ambassador experience 🎉

Body:

Dear Ambassadors,

We’re excited to let you know that from <date>, we’ll be upgrading from to The Ambassador Platform — a peer-to-peer platform designed to help prospective students make confident decisions about their education.

This upgrade will give you new ways to connect with students, not just through chat, but also by sharing authentic content like videos, photos, and FAQs that showcase life at <institution name>.


Why are we switching?

  • To reach more prospective students at key stages of their journey
  • To showcase what makes life at unique
  • To help you build further professional skills through content creation and digital engagement

What do you need to do?

  1. Wrap up conversations on and let students know your profile will be moving on <date>. See more advice on wording here.
  2. Visit the Ambassador Training Centre: <insert link from your dashboard>
  3. Download the app from the App/Play Store
  4. Create your account using the code provided after training
  5. Complete your profile with a photo, bio, and key details

If you have any questions, reach out to . For help with setup, you can also contact TAP’s Customer Success team at support@theambassadorplatform.com.

We’re excited to see what you’ll create and share!

Warm regards,