To create your first Community space, define your audience, set up themed groups, invite ambassadors, and promote the space to prospects. You can manage everything from your admin dashboard.
Want to create a digital community that nurtures your warmest leads to enrolment and beyond? Read on to find out how to create your first space on The Ambassador Platform!
🧑🎓 Step 1: Define Your Audience
Start by identifying who your Community space is for:
- Offer holders
- Postgraduate students
- Peer mentoring groups
- Subject-specific cohorts
Think about:
- What topics they’ll want to discuss
- Why they’d join a digital community
- How this space supports their journey to enrolment
🗂 Step 2: Create Your Community & Group Chats
Head to the admin dashboard and then Settings> Spaces.
Set up themed group chats around topics that matter to your audience:
- Courses and study tips
- Student life and accommodation
- Cost of living and budgeting
- Moving abroad or settling in
These groups will be the first thing students see when they join — make it easy for them to “find their people.”
📣 Step 3: Promote your Community to Prospects
Head to Engagement > Invite Students button > Select your Space, and then decide whether to send it directly through TAP or yourself via an email.
To boost engagement:
- Share screenshots or chat topics in your email invite
- Introduce ambassadors with short bios
- Highlight the opportunity to connect with both current students and fellow applicants
🔁 Step 4: Keep the Community Buzzing
Ongoing promotion is key to success. Keep your Community active by:
- Sharing new content and conversation starters
- Reinviting prospects who haven’t joined yet
- Featuring the Community in your email journeys and events
👉 Read our top tips for keeping those groups buzzing
Quick video tutorial: