Management
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      1. Knowledge Base
      2. Build Your Ambassador Team
      3. Management

      TAP Ambassador Training

      An interactive 1-hour workshop to get your ambassadorsconfident, engaged, and ready to go live on TAP.

      We offer a 1-hour interactive workshop designed to train your ambassadors (and optionally your admin team) on TAP. This session ensures ambassadors are set up confidently on the TAP app and ready to engage with prospects, while admins learn how to manage the dashboard effectively.

      What’s included

      • A fully interactive and immersive session

      • Hands-on practice with Chat, Content, and FAQs

      • Guidance for both ambassadors and admin staff

      • Time for debrief and Q&A in a zero-pressure environment

      Outcomes

      By the end of the workshop, your team will have:

      • Practical experience engaging with prospects in real-time via Chat, responding to FAQs and content requests

      • An understanding of how content submitted through the app is used on your feeds and social channels

      • Experience with safeguarding features (keywords, flagging conversations, adding staff support)

      • Confidence in adding ambassadors to group Chats and closing conversations appropriately

      • A clear understanding of the Career Reference Tool and Career Points

      • Best-practice advice for Chat, Content, and FAQs

      • Fresh content campaign ideas ambassadors and admins can collaborate on

      • A team of ambassadors and admins who are confident in using TAP and ready to go live

      Before the session

      Please make sure:

      • All ambassadors have been invited to download the app

      • Ambassadors are fully registered and have set up their profiles before the session begins

      👉 Want to book a training session? Contact your Client Success Manager or reach us at support@theambassadorplatform.com.