50 Recommended FAQs for Higher Education Institutions

Here are 50 questions to get your FAQ section started, covering the main topics of interest for prospective students.


What are the accommodation options in my first year?

Is accommodation guaranteed?

Is first-year accommodation catered or self-catered?

What should I bring with me?

Where do I live after my first year?

When can I apply for accommodation?


What advice would you give an applicant who is about to submit their application?

Where can I get help with my personal statement?

What is 'deferred entry'?

What happens if I want to take a gap year?

I’m an international student, how do I apply?

Do I have to attend an interview? What’s the process?

Who should I get in touch with about entry requirements?

Why did you choose to study at <university name>?


What is there to do on campus?

What's a city campus?

Are there opportunities for part-time work on campus?

Where is <university name>?

Am I able to park on campus?

Is there a gym on campus?


What is there to do in <city name>?

How safe is <city name>?

What's the best thing about living in <city name>?

What is the nightlife like?

How long does it take to get from campus to <city name>?

What are the transport links like?


How should I choose which course to study?

What are placements like?

Can I do a year in industry?

Do you offer a study abroad scheme?

How much choice is there about which modules to study on your course?

What's the best thing about your course?


What’s the cost of living like in <city name>?

How do you budget your spending?

How do I apply for a student loan?

What’s the difference in tuition fees for domestic/international students?

What scholarships are available?

What is a bursary?

Student Life

What do you get up to at weekends and in your spare time?

How often will I get to visit home?

What’s it like moving away from home for the first time?

How many contact hours will I get?

Will I be left out if I don’t drink alcohol?

Is it easy to make friends?

Student Support

Where can I go for support at <university name>?

What support can I get as a disabled student?

What happens if I don’t get on with my flatmates?

Sports & Societies

What sports and societies are available? 

How do I sign up for sports clubs and societies?

What is the Student Union?