What is my role as an Ambassador in the IDP Student Community?
As an ambassador, your role is to share real student experiences and help future students feel informed, prepared, and supported. You don’t need to be an expert - just honest, friendly, and yourself.
What Ambassadors Do
Your responsibilities include:
- Sharing what it’s genuinely like to study at your university
- Giving honest, lived‑experience advice
- Answering questions based on your personal journey
- Creating short, helpful content (stories, tips, personal experiences)
- Participating in a group chat for your university’s ambassadors and offer holders
Time Requirements
To help you plan your involvement, here’s what you can expect each month:
| Activity | Time Required | Details |
|---|---|---|
| Conversations (1:1 or in a group chat) | 1–2 hours/month | You’re expected to respond to student questions within 24–48 hours. |
| Content creation | 30 minutes/month | You’ll receive one content request per week (e.g., a top as a written answer to a FAQ, photo of your favourite place on campus, video of an event you've celebrated at university). Respond within a week. |
What You Are Not Expected to Do
You are not required to:
- Advise on applications, visas, finance, or admissions
- Solve problems for students
- Moderate or manage the platform
Your role is simply to offer supportive, experience‑based guidance.
How to Handle Questions You Can’t Answer
If the question is about your university and you’re unsure:
Click “Invite admin” in the menu at the top-right corner of your chat to bring a university admin into the chat.
If the question is about entry requirements, applications, finance, scholarships, or admissions:
Ask the student to “please ask your IDP counsellor.”
Why Your Role Matters
Thousands of students use the IDP Community - many of them nervous or unsure about studying abroad. Your experience helps them:
- Feel more confident
- Understand what university life is really like
- Make informed decisions
- Believe in themselves
Your story can be the difference between a student giving up or taking the next step toward their dream.