TAP makes it easy to re-engage prospects by prompting them to take meaningful next steps - helping you guide them through their journey and deepen their connection with your institution.
Re-engagement Options
1. Invite to a Space
Send prospects an invite to:
- The Public Space (your TAP Feed)
- A Private Community Space (e.g. an offer-holder group for September 20XX)
2. Invite to a Community Group Chat
Target students with shared interests or backgrounds:
- Example: Invite engineering applicants to join the Engineering Group Chat
3. Prompt to Move to Next Stage
Encourage students to update their admissions stage in the app:
- Helps them receive more relevant content
- Gives you insight into their progress
💡 Best used after key milestones (e.g. application or acceptance deadlines)
4. Send Relevant Content
Share tailored content based on interests:
- Specific photos, videos, or FAQs that match their profile
5. Invite to a Stream
Promote upcoming or on-demand events:
- Example: Invite offer holders from Vietnam to join a Pre-Arrival Live Stream for Southeast Asian students
6. Connect with an Ambassador
Match prospects with relevant ambassadors:
- Example: Invite all PG students to chat with your Postgraduate ambassador
See a quick walkthrough here: